Coronavirus: How to get Help

Find coronavirus help in your local area from the UK Government.

The Brain Charity can also help anyone with a neurological condition, their family and carers at this time.

If you need help, please get in touch: Email The Brain Charity or call us free on 0800 008 6417 (Monday-Friday: 9am-4.30pm)

Do not leave home if you or someone you live with has symptoms of coronavirus

link: 1 in 3 people who have the virus have no symptoms, so you could be spreading it without knowing it (Gov.UK)
link: Coronavirus vaccination (NHS)

link: Easy-Read info on Covid-19 vaccination (
Vaccine conspiracies debunked in South Asian languages (BBC)
link: Easy-Read guide to Coronavirus from Mencap)
link: Stay safe from coronavirus (Easy-Read, Keep Safe UK)
link: information in BSL from the NHS
link: NHS guidance in other languages
link: Video about COVID-19 in Hindi
link: Help for people with a learning disability, autism or both, to use NHS 111 (video by NHS England)

1 in 3 people who have the virus have no symptoms, so you could be spreading it without knowing it.  A coronavirus is a type of virus. The symptoms of the coronavirus (COVID-19 or Novel Coronavirus) are:

  • a new, continuous cough - this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a high temperature - this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • loss or change to your sense of smell or taste

You can spread the virus even if you don’t have symptoms.

Stay at home for at least 10 days if you have symptoms of coronavirus. Yoou must arrange for a test to check if you have the coronavirus. Ask for a test as soon as you have the symptoms - do not wait. Self-isolate if you have symptoms, or someone you live with has symptoms.

Info updated May 28th from: NHS England and Gov.UK

Emergency Care: It’s really important that for emergencies like suspected stroke or heart attack you call 999 straightaway. With conditions like this every second counts – so don’t delay.

Urgent care and advice: If you need urgent care or advice about a medical condition you can still use NHS 111 (call 111 if you can't get help on-line), or contact your GP practice for help. For BSL use this video interpreter service for NHS 111. Whether you are concerned about a new health problem, or you have a long-term condition and your symptoms get worse, don’t put off getting in touch.

Can I go on holiday in the UK? (Visit England, June 2020)

 Travel advice: coronavirus  (COVID-19) (Gov.UK, June 2020)

Coronavirus (COVID-19): safer travel guidance for passengers (Gov.UK, July 2020)

Coronavirus advice for customers (ABTA, Association of British Travel Agents, June 2020)

Wash your hands

"Washing your hands is one of the easiest ways to protect yourself and others from illnesses such as food poisoning and flu." Info from: NHS

"Wash your hands more often than usual, for 20 seconds using soap and hot water, particularly after coughing, sneezing and blowing your nose, or after being in public areas where other people are doing so. Use hand sanitiser if that’s all you have access to." Info from: Public Health England